Getting Error Messages for Manulife Financial Claims?


Has your office received error messages when submitting patient claims to Manulife Financial?  Make sure your office team is aware of the 2 active Carrier Identification Numbers (sometimes called BIN numbers) for Manulife Financial:

  • Use 610059 Manulife Financial if the patient’s benefits card does not reference Affinity Markets.
  • Use 311113 Manulife Financial, Affinity Markets (formerly known as Liberty Health), if the patient’s benefits card references Affinity Markets.

Visit the CDAnet section of the CDA website to find the full list of Carrier Identification Numbers for all claims processors.